Services
Grow as you go — services that scale with you
From taking your station’s stream to the world, to quietly keeping a whole organisation’s IT and OT running — TCOM delivers sales, service and support as one accountable managed service partner.
Managed ICT & solutions
Total ICT management — “ICT peace of mind”
ICT management has been called the black hole of the back office. With TCOM as your technology partner we manage, maintain and support your entire ICT infrastructure — in your office, in the data centre, or a hybrid of both — so you can concentrate on your core business.
Mid-sized business & government
Start with essential managed services and expand over time — many components are available pro-rata, tailored to your organisation, with SLAs up to 24×7.
- Monitor and manage desktops, servers and networks.
- Patching, anti-virus/anti-malware, firewalls and backups handled.
- Email managed on-premises or in the data centre, with anywhere access.
System integration
More than 25 years designing, implementing and supporting technology solutions — locally and internationally. We start by talking with you to determine whether an off-the-shelf solution fits, or whether customisation will serve your business better.
- Networking, servers, software, storage and security integrated as one.
- Environmental systems, power protection and backup covered.
- Solutions designed to give you an edge — not a generic template.
Telephone systems & VoIP
Voice over IP across local and wide networks, SIP trunking, unified communications and collaboration tools — from a simple single-site phone system to complex multi-site networks and hotel/motel telephony.
- Solutions built on proven platforms including snom handsets and Xorcom CompletePBX.
- Decades of combined VoIP and TDM experience behind every design.
- Network-based contact centre solutions for enterprise voice.
For broadcasters
Streaming & radio services
Radio stream hosting
High-reliability, Australian-based audio streaming servers take your station’s content to the world wide web. TCOM streaming already carries stations with capacity for up to 5,000 concurrent listeners — with AAC+ and MP3 delivery and processing-friendly integration with the BAP range.
- Servers hosted in Australia for low latency and local support.
- Scales from community stations to large event audiences.
- Pairs with the BAP406 and BAP-TX for separately processed, HD-quality streams.
In-store radio
TCOM can provide your business with its own in-store radio station — creating a pleasant, welcoming atmosphere for customers that lifts time-in-store and revenue, with your own branding, messaging and music mix.
- Custom station built around your brand and audience.
- Promote your own products and offers between tracks.
- Simple, reliable playout — installed and supported by TCOM.
How we work
Consult, build, support — then stay accountable
1 · Consult
We start with a conversation about your business needs — and give you a straight recommendation, whether that’s an off-the-shelf solution or something customised.
2 · Build
Proven technology, installed and configured by experienced engineers — on time, documented, and tested with you before handover.
3 · Support
Inclusive support comes with every system we sell. Get help by phone, email or remote session — direct from the team that built your solution.
Let’s scope it together
Book a no-obligation consultation — tell us where technology is holding you back and we’ll map the simplest way forward.