Managed Service Provider · IT · OT · Broadcast
Professional managed services for IT, OT & broadcast technologies.
TCOM is a Queensland-based Managed Service Provider — designing, running and supporting the information technology, operational technology and broadcast systems behind government, commercial and community organisations across Australasia.
What we do
One managed service partner for IT, OT and broadcast
Professional services across information technology, operational technology and broadcast — engineered, monitored and supported directly by TCOM.
Managed IT Services
Complete MSP coverage — monitoring, patching, security, backups, email and cloud, with SLAs up to 24×7 and flexible “grow as you go” agreements for mid-sized business through to government.
View managed ITOT & Broadcast Engineering
Operational technology and broadcast systems kept running — transmission and studio chains, system integration, telemetry and VoIP, maintained by the engineers who built them.
Explore OT & broadcastAudio Processors & Streaming
TCOM-built BAP406 and BAP processors, high-reliability Australian stream hosting and custom in-store radio — broadcast-grade sound, on air and online.
See the processorsManaged OT services
Your MSP for OT infrastructure
Operational technology fails differently from IT. When a transmitter, telemetry link or plant controller stops, you’re not just offline — you’re off the air or out of production. TCOM manages OT infrastructure with the same discipline as our managed IT: monitored, documented, maintained and supported by engineers who speak both languages.
- Transmission & broadcast chains — transmitters, STLs, audio processors and playout, managed end-to-end.
- Telemetry, SCADA & control — secure monitoring and control of remote sites, sensors and plant, segmented away from your corporate network.
- Power & environment — UPS, generators, cooling and site access watched around the clock, with preventative maintenance scheduled before failures happen.
- OT security & lifecycle — patching and upgrade strategies that respect uptime windows, with spares and rollback plans for ageing equipment.
Engineered for broadcasters
Meet the processors behind the sound
BAP406 Broadcast Audio Processor
A fully integrated digital audio processor, FM broadcast analyser and streaming encoder in one unit — replacing separate limiter and modulator hardware and transforming your sound within minutes of installation.
- FM MPX + RDS + SCA
- 2 × 9-band processing
- De-clipper & true bass
- AAC+ stream encoder
- ITU-R BS-412 compliant
BAP — Broadcast Audio Platform
Award-winning processing technology from Leif Claesson and Hans van Zutphen keeps your listeners locked in with a professional, confident sound — managed securely from your PC or smartphone.
- BAP-TX & BAP-Studio
- Thimeo + Breakaway engines
- FM MPX & RDS
- Icecast / SHOUTcast output
Station stories
Broadcasters hear the difference
We were so impressed with the improvements and simplicity that the BCL406 provided our station… we really sound live now and have that true bass sound that was missing. TCOM also provides 3WBC with streaming service that can handle up to 5,000 concurrent streaming listeners… We are one very happy station!
We researched hard and long into ways to improve the sound of our station, and after consulting with Paul from TCOM, we purchased a TCOM BCL406 with the assistance of a grant from the Australian Community Broadcasting Fund. Rainbow FM uses its BCL406 for both FM and streaming audio processing.
Paul and the team from TCOM understood our station’s needs, and provided a cost-effective solution that had the capabilities we need. We cannot speak highly enough of the amazing team from TCOM — we highly recommend them!
Why TCOM
Sales, service and support — from the people who build it
TCOM was founded in Brisbane by Paul Thompson after more than 30 years in the global telecommunications and IT industries. Every system we sell includes our inclusive support service — you deal directly with the engineers who designed and built your solution.
- Proven technology — Oceania distributor of Stereo Tool by Thimeo, with more than a decade of hands-on implementation.
- Support included — every system ships with inclusive support and remote assistance, not an optional extra.
- Government to community — trusted by government, commercial and non-profit organisations across Australasia.
- Australian infrastructure — stream hosting on high-reliability, Australian-based servers.
Ready to sound your best?
Tell us about your station or your business — we’ll recommend the right mix of managed IT, OT, processing and streaming, with straight answers and no jargon.